What is included in the CUSS toolkit?

This toolkit describes IATA Common Use Self Service (IATA RP 1706c), a standard that allows multiple airlines to share physical kiosks or other hardware devices to offer self-services to their passengers. These services include but are not limited to passenger check-in functionality and self-service baggage drop off. The standard also defines how airlines and other application suppliers can develop CUSS compliant applications that are able to run on any device whose platform is CUSS-compliant.

This toolkit includes the following components:

  • CUSS 2 Specification which describes the concepts, requirements, interaction, workflows and behaviour for both CUSS platforms and CUSS applications.
  • CUSS 2 API and data model definitions in YAML format
  • CUSS 2 Certification Document Template
  • CUSS 2 Development Guide

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What are the key topics covered in CUSS? 

Most of the technologies incorporated by CUSS 1.x have already reached their End of Life, will be deprecated within the next years, are already not maintained anymore, or have changed the licensing model to an unfavorable one. Access the CUSS 2.x Fact Sheet 

Expected benefits of CUSS 

  • CUSS 2.0 will make use of the latest Web Technologies like OpenAPI, Oauth2, HTML5, JSON, TLS > 1.2 and WebSocket technologies enabling Web Developers to implement CUSS applications.
  • Compliancy with other standards such as Payment Card Industry Data Security Standard (PCI DSS), General Data Protection Regulation (GDPR), etc. The use of current technologies allows to comply with current payment, privacy and security standards and regulations.
  • CUSS 2.0 follows the “Security by Design” principles and supports Secure Technologies.
  • Integration of Handheld Devices enabling contactless requirements.
  • Supports a range of portable electronic devices such as tablets and mobile phones.
  • CUSS 2.0 will allow better compatibility with the latest technologies and shorter release cycles resulting in implementation and maintenance cost savings. 

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If you have any questions about the Common Use Self Service Toolkit (CUSS) please do not hesitate to reach out to our team of experts. We're committed to providing the support and information you need to make informed decisions for your operations.