My Training Account
Found 675 courses and diplomas
Self-study
Airline Customer Service course
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
- English
- 中文
Self-study
Airline Customer Service for the Leadership & Management Training Program
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
E-LEARNING
Airline Customer Service Fundamentals
Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers
Classroom
Airline Distribution Strategies and e-Commerce
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.
Virtual classroom
Airline Financial Management
IATA's Airline Financial Management course will provide you with a comprehensive review of financial analysis and modelling techniques used to resolve challenges faced by airline financial managers
Classroom
Airline Financial Management
Identify key elements in analyzing the financial performance of your airline.
Virtual classroom
Airline Industry Data Model (AIDM) Methodology and Tool
Learn Airline Industry Data Model (AIDM) rationale, concepts, structure and methodology.
Classroom
Airline Industry Data Model (AIDM) Methodology and Tool
Areviewof the Airline Industry Data Model (AIDM) rationale, concepts, structure andmethodology
Classroom
Airline Leading Practices and Cost Reduction Strategies
Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization.
- Español
- English
Virtual classroom
Airline Leading Practices and Cost Reduction Strategies
learn how to maximize revenues through strategic segmentation, monetizing key units and products, among others in order to optimize profitability and returns.
- Español
- English