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New to Aviation? Start your journey here.
Find entry‑level courses
Use the filters to explore courses that are:
- Designed for newcomers to aviation
- Available online or in the classroom
- Focused on key areas such as operations, safety, customer experience, and cargo
Who are these courses for?
- Career starters and recent graduates
- Professionals changing careers into aviation
- New hires with limited aviation knowledge
Why start with IATA training?
- Training aligned with global aviation standards
- Courses developed with industry expertise
- Certificates recognised across the aviation sector
Not sure where to start?
Explore recommended entry‑level courses or contact our training team for guidance on choosing the right learning path.
Found 267 courses and diplomas
E-LEARNING
Overview of the Air Transportation System
An overview of the air transportation system, illustrating the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services
Classroom
Passenger Assessment and Travel Document Checks
Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling.
Virtual classroom
Passenger Fares and Ticketing - Basic
Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data
Classroom
Passenger Fares and Ticketing - Basic
Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.
Self-study
Passenger Ground Services
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Self-study
Passenger Ground Services with Amadeus Altéa DCS
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Classroom
Passenger Handling Supervision
Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards
Classroom
Passenger Proration - Advanced
Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
Virtual classroom
Passenger Proration - Advanced
Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
Classroom
Passenger Proration - Fundamentals
Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.