IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 234 courses and diplomas
Safety Risk Management (SRM) with Simulation (classroom)
Learn why it is important to conduct a safety risk assessment. Three days of instruction in the classroom are followed by 1 day of exercises using IATA's Safety simulation tool.
Safety Risk Management (SRM) Workshop with Simulation (classroom with simulation)
Work collaboratively as a team to overcome the safety issues within the simulated operational environment and demonstrate the importance of implementing an effective safety management system (SMS).
Selling Security to C-Suite Board Level (LIVE virtual classroom)
This course supports you in the identification, delivery and follow-up principles that support Board level governance.
Serving the Travel Customer (self-study)
Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.
SGHA and SLA Essentials (LIVE virtual classroom)
Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document
Shipping Batteries by Air (LIVE virtual classroom)
Acquire the skills and knowledge to pack and ship lithium ion, lithium metal and sodium ion cells and batteries by air, in compliance with the regulatory requirements of the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR).
Special Cargo Handling Diploma
Safely and efficiently handle special commodities.
State Safety Program (SSP) Implementation (classroom)
Develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs)
Station Operations Control (classroom)
Learn operational aspects to perform quick turnarounds and minimize delays.
Strategy Development for Security Departments (LIVE virtual classroom)
Explore the strategic concepts that help organizations and leaders within an industry understand how the strategies impact performance, risk management and business continuity.