The Travel Agent’s Handbook (TAH) is a binding document for all IATA Accredited Agents, it provides Agents and any interested applicants useful information such as:

  • The main requirements for IATA Accreditation and Appointment
  • The most important Passenger Agency Conference Resolutions that are applicable to their participation in the Passenger Agency Programme, such as the Passenger Agency Sales Rules
  • Local Financial Criteria that is applicable, by country

Local Financial Criteria

All Local Financial Criteria can be found in section 3 of the Handbook.

Changes to Local Financial Criteria or Resolutions Main Documents

Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted below where documents named “Adopted Mail Vote Axxx - [...]” are the original paper to the relevant criteria or Resolution, including the reason for change. Changes are shown in a marked up format to be easily identified.

These changes are binding to IATA Accredited Agents upon its effective date indicated in the document.

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21 documents available

Document title Language
2025 Manual del agente de viajes Spanish
2025 Manuel de l agent de voyages French
2025 Travel Agent Handbook English
Adopted Mail Vote A702_Changes to the Local Financial Criteria - Cyprus English
Adopted Mail Vote A703_Changes to the Local Financial Criteria Bulgaria English
Adopted Mail Vote A704_Changes to the Local Financial Criteria Netherlands English
Adopted Mail Vote A705_Changes to Local Financial Criteria (LFC) for all Agents in Brazil English
Adopted Mail Vote A706_Adjustments to the Reduced Fare Resolutions English
Adopted Mail Vote A707_Commissions and Arbitration – Amendments to Resolutions 800 and 812 English
Adopted Mail Vote A708_Decommissioning of Resolution 848 (IATA EASY PAY) English
Adopted Mail Vote A710_Global alignment of the remittance period-amendment to Resolution 812, Section 6.5.3.7 English
Adopted Mail Vote A711_Amendments to Resolution 812, 2.2.5 Trading history English
Adopted Mail Vote A712_Changes to Local Financial Criteria Nigeria English
Adopted Mail Vote A713_New ISS Local Financial Criteria for Somalia English
BSP Manual for Agents_Reso 800 and 818g_effective 1 Sept 2022 English
BSP Manual for Agents_Reso 812_effective 1 Sept 2025_clean version English
BSP Manual for Agents_Reso 812_effective 1 Sept 2025_with tracked changes English
General Appointments - Asia Pacific English
General Appointments - Canada and Bermuda English
General Appointments - Caribbean Central and South America English
General Appointments - Europe, Middle East & Africa English