Digital identity and biometric technologies enhance passenger processing by making it more efficient and secure, improving the customer experience. These technologies enable digital verification of travel documents before passengers arrive at the airport, allowing them to pass through checkpoints using biometric features like facial recognition and fingerprints without physical contact.

IATA’s Digital Identity and Biometrics Fundamentals Handbook clarifies current forms of identity used in travel and explores options for creating a trusted digital identity suitable for air travel, respecting data protection and privacy needs. It guides the industry in understanding digital identity and biometrics technology, the importance of privacy, and how trust is established. This handbook serves as an introduction to digital identity, biometric processing, and verifiable credentials for airlines, airports, and industry partners.

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What’s inside the Digital Identity and Biometrics Fundamentals Handbook?

The Digital Identity and Biometrics Fundamentals Handbook clarifies what forms of identity are used in travel today and what options exist to create a trusted digital identity that is suitable for passenger identification for air travel and is in respect of data protection and privacy needs.   

  • Chapter 1 – Introduction
  • Chapter 2 – One ID Concept (Principles, Benefits, Passenger Journey, Data Journey)
  • Chapter 3 – Digital Identity (Identity Authentication, Using Identity in the Passenger Journey, Decentralized Identity, Self-Sovereign Identity, Creating a Trusted Digital Identity)
  • Chapter 4 – IATA Standards (Digitalisation of Admissibility, Contactless Travel, Biometric Handling in Contactless Travel, Future Standards)
  • Chapter 5 – Privacy (General Data Protection Regulations, Definition of Consent - why it matters, Data Roles and Responsibilities, Personally Identifiable Information and Personal Data, Data Protection Roles in One ID Implementations)
  • Chapter 6 – Technology in One ID (One ID Ecosystem Guiding Principles, Design Principles, Decentralized Identity & Verifiable Credentials, One ID Ecosystem)
  • Chapter 7 - Trust Frameworks (Ensuring Trust in the Ecosystem, Verifiable Data Registry)

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